Effective Date: March 1, 2025

Thank you for choosing WASenderOnline.in. This Payments and Refund Policy outlines the terms and conditions related to payments, billing, and refunds for the services offered on our platform (https://cloud.wasenderonline.in/).

By purchasing any service, you agree to comply with and be bound by this policy.

1. Payment Terms

• Billing and Charges:

  • All payments for our services must be made in advance.

  • You authorize us to charge your chosen payment method for all applicable fees.

  • Payment is required to access premium features and services.

• Payment Methods:

  • We accept major credit cards, debit cards, and other payment methods as specified on our website.

  • Ensure your payment information is accurate and up-to-date.

• Currency:

  • All transactions are processed in INR (Indian Rupees) unless otherwise specified.

2. Subscription and Auto-Renewal

• Subscription Plans:

  • Certain features require a paid subscription, which may be monthly, quarterly, or annually.

• Auto-Renewal:

  • Subscriptions renew automatically at the end of each billing cycle unless canceled.

  • You will be billed on a recurring basis through your selected payment method.

• Canceling Auto-Renewal:

  • You may cancel your subscription anytime through your account settings.

  • Cancellations must be made before the renewal date to avoid further charges.

3. Refund Policy

• Non-Refundable Services:

  • All payments are non-refundable once processed.

  • We do not offer refunds for unused portions of a subscription or partial billing cycles.

• Exceptions:

  • Refunds may be issued in case of accidental duplicate charges.

  • If technical issues prevent access to our service, contact us for resolution.

• Refund Request Process:

  • Submit refund requests to support@wasenderonline.in.

  • Include your account details, payment receipt, and reason for the refund request.

4. Payment Failures

• Failed Payments:

  • If a payment fails, we will attempt to charge your payment method again.

  • Access to paid services may be suspended until payment is successfully processed.

• Updating Payment Information:

  • Ensure your payment details are accurate to prevent service interruptions.

5. Chargebacks and Disputes

• Unauthorized Transactions:

  • If you notice any unauthorized charges, contact us immediately.

• Chargebacks:

  • Filing a chargeback without prior contact may lead to suspension of your account.

  • We reserve the right to contest chargebacks and take legal action if necessary.

6. Policy Changes

We may update this policy at any time. Changes take effect when posted on this page. Your continued use of our service after updates signifies your acceptance of the revised policy.

7. Contact Us

For questions regarding our Payments and Refund Policy, contact us at support@wasenderonline.in.